Forgot CS account password

Last Reviewed 2021-06-28


If you have forgotten your password, but still have access to your Onyen, you can change you CS password using your Onyen by visiting:


If you no longer have a current Onyen, you can get your password reset by sending us a scanned picture ID (UNC One Card, driver's license, or passport) to Tell us your name, login, and either a phone number or postal address. After reviewing, a member of our staff will send you a password reset. We don't need your driver's license or passport number, so it would be best to obscure that before scanning it.


If you have problems with your account or questions about how to use it, send mail to or use the contact button on this page.

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